Testimonials:
I called Mike, and he knew it was the main sewer, after I told him that I had flooding in my basement just after doing a load of laundry, and then again after taking a shower. He sent a technician to my house and he did a great job. First, he helped me locate the main sewer drain access. I thought it was in my family room. The technician said that he could go in that way, but that there should be access in the basement on the street side. We went down the basement to find it, but of course I had piled everything from the previously flooded side of the basement to the street side, and now it was like looking for a needle in a haystack. Miraculously though, he found it in the floor on the street side. Then we had to move the built in shelving that was sitting on top of it, to get at it. What a hassle, but he never complained. I think another company would have just snaked it from the family room, even though it would have been a more complex process and would have required a longer snake, which of course they would have charged me a lot more to do. I believe he went above and beyond, and I really appreciated it. He then snaked the drain under my laundry tubs. He did a great job. He was thorough, knowledgeable, and really seemed to care about doing a good job. --Mary K. Roseville, MN